![]() ![]() And by the way the bus was exceptionally clean and comfortable. ![]() He really cares about his job and the customers. He had stopped to clean the bus so was a little late but sent his wife to tell us he would be there in 10 min. He made sure I got on and even offered us water for the trip to the airport. The website was down so I was a little nervous about just waiting without a ticket. This was my first experience with the express. – Oscar R.Ī well deserved 5 star review for Bart Clements!Was very helpful to all of his passengers even after he waited extra time for one that didn’t even show up.The ac didn’t work but that’s not Bart’s fault, just because the wheels will turn doesn’t mean the bus is fit for the shuttle. I’d be very please to see a stop sign on my next ride with you guys. I don’t expect a small business to be high tech to tell me the live location of the shuttle but a Stop sign is a must. Stops are not signposted, I wasn’t sure if I was on the right pickup location. Shuttles are also equip with WiFi and USB chargers for your convenience.I do have a minor complaint. Shuttle is quicker than bus and their prices are unbeatable. Our Driver (Charles) took the time to explain any minor details about the trip and the ride was so smooth I fell asleep. – Laurie B.īusiness is very people oriented. I would take the Salt Lake Express again and highly recommend it. There are no restrooms aboard, but the driver notified us of the upcoming stops and which ones would be for refueling and restrooms, so that part went really well. The bus was very nice, clean, and comfortable. The driver checked our names off the list and loaded our suitcases. I arrive about 15 minutes early and the bus arrived 10 minutes early. The waiting spot was easily accessible and close to my airport door. This was my first time taking a bus from the airport to Idaho Falls. It’s a happening town and there is no good way to get there right now. Now, Salt Lake Express, pay attention: PLEASE, PLEASE start a route north of Bloise, Idaho to take folks (like me) up to McCall. Used it twice and each ride was exactly on time, driver friendly and safe driver. Jermaine was so sweet and made me feel welcome. It took me awhile to get there and he was still there waiting!! Even though he didn’t have to! After 10 hours of traveling on my own with my 2 year old, my baby and I were exhausted and just wanted to be home. Jermaine was so friendly and a fantastic driver! I realized I was waiting at the wrong stop so I rushed to find him (on my own with a baby, 4 bags, and a car seat). Thank you for starting my trip with a positive experience! Give Stephanie a well-earned raise. She is the kind of driver we all can have confidence in and like her manner as well. I was the last person to pickup before heading to the airport.Stephanie managed the whole situation in a timely and friendly way. Stephanie our driver made a big difference to me! The shuttle bus was full, the luggage trailer was pretty full too. Great person, you are lucky to have him as a driver for your company. He also made sure that we were all comfortable in the shuttle. When we stopped, he didn’t have to dig through all the luggage to get the bags out. He was so kind and made sure we all got on and even put our luggage in the back in order of our stops. I’ve used the Express a few times before but never really thought anything of it until our driver Kenny S. We became Friends forever… 3 Thumbs up & Hats off… God Bless You all… Stay Healthy Happy Jolly. Knowledgeable, Informed, Happy, Jolly, have widespread versatile experience of Ross Country terrain. Hospitable, Courteous, Compassionate, Ready to go an extra mile & out of the way to assist. – Michelle C.ĭriver – Dennis Nelson.Gem of Man. My mom and I will consider taking another trip on the shuttle if Jared is our driver!!Jared deserves more stars then 5 !!!! We had 3 other drivers who did not deserve more then 2- put at least we got to where we were going. Jmy mom and I took the Salt Lake Shuttle to Idaho Falls, Jared was extremely professional, caring, punctual, and thoughtful to his customers and their ride to the next location. ![]()
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